We would only use measurement and marketing cookies with your consent, and you can withdraw it at any time. Details

Cookie settings

You decide what to allow. Your choice is stored in this browser, and you can change it at any time with the “Cookie settings” button at the bottom of the page.

The site does not work without these, so they cannot be switched off and need no consent.

  • sessionid — Keeps you signed in and remembers what you submitted in a form. (14 days)
  • csrftoken — Security token: stops another site submitting a form in your name. (364 days)
  • django_language — Remembers which language you read the site in. (Until you close the browser)
  • loyaltee_member — Remembers which member you are, so you can join another shop with one tap. (365 days)
  • loyaltee_consent — Remembers your cookie choice, so we do not ask again on every page. (180 days)

They show how the site is used, so we can make it better.

  • Ahrefs Web Analytics — Produces anonymous statistics about how many people visit the site and what they click. (Uses no cookie)

For measuring and personalising advertising.

We do not currently use any such tool. If we introduce one, we will list it here and ask you again.

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Customer support

A question about Loyaltee, your account or your invoice? Write to us and we will reply by e-mail.

Before you write

The most common questions are answered on the home page.

If your question is about your stamps or a reward, ask the shop where you collect them: the shop sets up and runs its own programme.

Write to us

We reply to this address.

We use your name, e-mail address and message only to reply to you. Details are in the privacy notice.

If you would rather e-mail us: [email protected]