How can we help?

Get started

Signing up, the programme, the rules, the rewards and the poster.

• Signing up and the first steps
• Setting up the programme
• Earning rules: what earns the balance
• Adding a reward
• Adding and importing your catalog
• The join poster
• Switching the programme on and pausing it

The counter

Recording a sale, redeeming, new members and NFC.

• Recording a sale at the counter
• Scanning with NFC
• Redeeming a reward
• Signing up a new member at the counter
• Voiding a sale recorded by mistake
• The counter on your phone's home screen

Members

The member list, a member's page and opting out.

• The member list and its signals
• A member's page
• Recording an opt-out at the member's request
• What members see on their card

Campaigns

Automatic messages and credits, channels, consent.

• Creating an automatic campaign
• Wallet, e-mail or SMS: how a message gets through
• Checking a campaign and running it by hand
• Who can get messages: consent and opting out

Google Wallet and locations

The card in the phone's wallet, and where your locations are.

• The card in Google Wallet
• Locations and the location reminder

Referrals and reviews

A referral reward and asking for Google reviews.

• Referral programme
• Asking for a Google review

Team and settings

Staff, branding and languages.

• Inviting staff, and the roles
• Logo, brand colour and your business details
• Your programme's wording in several languages

Plan and billing

Changing plan, paying, cancelling and the member limit.

• Changing plan and paying
• Cancelling, and what happens next
• When you reach the member limit