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For hair salons

A loyalty programme for hair salons

Nobody goes to the hairdresser for weeks, and then they either come back or go somewhere else. With Loyaltee you see who has stayed away, and can reach out before they're gone for good.

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  • No app for your customers
  • No card required
  • A free plan that never expires

Sound familiar?

What a hair salon easily loses

Three familiar situations, and how Loyaltee solves them.

  • The problem

    Weeks pass between two cuts

    With Loyaltee

    The card waits on the client's phone, the stamps don't get lost, and a message reminds them if it's been a while.

  • The problem

    You don't know who has moved on

    With Loyaltee

    The customer list shows when each client last came, and flags anyone for whom far more time has passed than usual.

  • The problem

    Too few Google reviews

    With Loyaltee

    If you add your shop's Google listing, the card asks the client once, after their third visit, whether they'd leave a review. Everyone is asked, as Google's rules require.

Reward ideas

Rewards they come back for

A programme can have several rewards, small and large: a free item, a percentage or fixed amount off, or a gift that only a campaign gives.

  • 20% for 6 stamps
    Percentage discount

    Money off the sixth cut

    It comes at the end of the card, from the stamps collected.

  • for 3 stamps
    Free item

    A free hair treatment

    A smaller reward halfway along the card, alongside the appointment.

  • 10% for 4 stamps
    Percentage discount

    Money off hair care products

    A percentage off products to take home.

  • 10% On the top tier, on every purchase
    Tier discount

    Regulars' discount

    A discount attached to the regulars' tier; the counter shows who is entitled to it.

  • Given by a campaign
    Campaign only

    A free treatment for their birthday

    Only the birthday campaign gives it, redeemable on the next visit.

  • +1 For every successful referral
    Referral bonus

    A bonus stamp for a referral

    When the customer's friend first pays with you, the referrer gets a stamp.

Campaigns

Campaign ideas for hair salons

Automatic campaigns are set up once, then run on their own: they watch what happens with each customer and reach out at the right moment.

  • Automatic

    Someone who hasn't been in for eight weeks

    1. Hasn't been in for 56 days
    2. They get 10% off their next cut
    Tincs Szalon now
    It's been a while! We'll take 10% off your next cut, book an appointment.
  • Automatic

    Birthday gift

    1. The customer's birthday comes round
    2. They get a free hair treatment on their next visit
    Tincs Szalon now
    Happy birthday! Next time, a hair treatment is on us.
  • Automatic

    Thanks for the 5th visit

    1. Their fifth visit with you
    2. A thank-you message goes out by itself
    Tincs Szalon now
    Thank you for choosing us for the fifth time!
  • Built in

    Customers bring customers

    1. The customer shares their referral link
    2. Their friend pays with you for the first time
    3. The referrer gets a bonus

How the message reaches your customer

The system picks on its own which channel reaches the customer.

  1. Google Wallet notificationShows up on the customer's lock screen if they saved the card.
  2. EmailStraight to their inbox, under your shop's name.
  3. SMSA short text message, straight to their phone.

Earn rules

Rules don't send anything: they decide what earns how many stamps or points.

  • A bonus early in the week A rule for Mondays and Tuesdays only, with double stamps, so the start of the week fills up too.
  • Stamps for services only You tie the rule to a category: a cut or a colour earns a stamp, a product to take home doesn't.
  • Stamps from 5 000 Ft No stamp below a set amount, so a quick fringe trim doesn't count as a full visit.
  • One stamp a day A customer can get at most one stamp a day, however many services they have.

Launch your salon's loyalty programme today

Two minutes to sign up, no card required.

Start free Pricing

How it works

Three steps, and the stamps start adding up

  1. A printable counter poster with the join QR code and the rewards

    Put up the QR code

    The poster is made for you, rewards included. Print it and put it on the counter.

  2. The join page on a customer’s phone: a single e-mail field

    The customer joins

    They scan it, enter their e-mail address, and the card is on their phone. No app, no password.

  3. The counter view: the customer’s stamps and a reward ready to redeem

    One tap at the counter

    Staff scan the card with their own phone and add the stamp. No expensive hardware.

Questions

Frequently asked questions

More questions and answers on the home page.

Does it replace a booking system?

No, and it isn't meant to. Loyaltee is about coming back: stamps, rewards, and a message to anyone who stayed away. Keep your booking system as it is.

Several stylists work for me. Does everyone need an account?

Everyone can have their own login for the counter; how many staff fit depends on the plan. The client's balance is shared, and anyone can record the visit.

Stamps or points for a hair salon?

If your treatments cost roughly the same, stamps are simplest. If colouring costs much more than a cut, points are fairer, because they follow the amount spent.

How do I know who has stayed away?

The customer list shows when each client last came, and flags anyone for whom far more time has passed than their usual gap. This needs at least three visits.

How do I ask for Google reviews without being pushy?

If you add your shop's Google listing, the card asks the client once, after their third visit. If they say no, it doesn't ask again.

Other trades

See how it works for other shops

Your first regular can join today.

Two minutes to sign up, no card required.

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