Cancelling, and what happens next
What stays if you cancel the subscription, or if a payment fails.
Cancel on the Billing page, through the “Card, invoices and cancellation” link, on Stripe's pages. There is no minimum term.
Your plan runs to the end of the paid period, then you carry on with the free plan. Your members' cards and your data stay; if you have more members than the free plan allows, you take on no new ones.
If a payment fails
After a failed payment there are 7 days' grace. If it is not settled by then, the account is suspended: no new member can join, but the counter keeps working and existing members' cards stay live.
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