Voiding a sale recorded by mistake
Voiding a wrong sale, and what happens to the balance.
-
Earlier purchases
Open the member at the counter and, at the bottom of the page, open “Earlier purchases”.
-
Void
Find the wrong sale, press “Void” and confirm.
The stamps and points credited for the sale are reversed. The sale leaves its trace: the balance is an append-only ledger, corrected by an offsetting row, never by deleting.
Related guides
More in this topic: The counter
Can't find the answer?
Write to us and we will reply by e-mail.