Setting up the programme
The programme comes together in four steps: what members collect, what earns it, whether there are tiers, and whether a referral earns a bonus.
Open Programme in the left-hand menu. An empty programme opens straight into the setup; a finished one opens its summary, and the Edit button takes you back in.
-
Basics
Whether members collect stamps or points: this decides what the card shows and what the unit is called in every language. Here you also set whether the balance expires (0 days: never). A name of your own, such as “credit”, can be given at the foot of the step. The card's icon and style are chosen on the Poster page.
-
Rules
Here you set what earns the balance, with the “Add a rule” button. Without a rule the counter credits nothing.
-
Tiers
If your plan includes them, members can move up tiers by their visits, their spending or the balance they have collected, with a discount or a higher multiplier.
-
Referral
Switched on, members can share their invite link and get a bonus when the person they invited makes a first purchase.
You can jump between the steps at any time; you save at the end, with the “Save the programme” button.
You can change a live programme at any time: whatever members have already collected stays. If the save also changes members' cards — you switch from stamps to points, someone could lose a tier, or you switch referrals off — we first show what changes and for how many members, and save only with the “Got it, save” button.
Related guides
More in this topic: Get started
Can't find the answer?
Write to us and we will reply by e-mail.